Privacy Policy

General

Responsible party pursuant to data protection laws, in particular the EU General Data Protection Regulation (GDPR), is: CSW Germany, Eserwallstrasse 8, D-86159 Augsburg, Germany


Your rights as the data subject

You can exercise the following rights at any time using the contact details of our data protection officer:

    • Information on your data stored by us and the processing thereof (Art. 15 GDPR),
    • Rectification of inaccurate personal data (Art. 16 GDPR),
    • Deletion of your data stored by us (Art. 17 GDPR),
    • Restriction of the data processing, provided that we may not delete your data due to legal obligations (Art. 18 GDPR),
    • Objection to the processing of your data with us (Art. 21 GDPR), and
    • Data portability, provide that you have consented to the data processing or have entered into a contract with us (Art. 20 GDPR).

If you have given us consent, you may withdraw it at any time, which will remain in effect in the future.

You can contact a supervisory authority with a complaint at any time, e.g., the supervisory authority of the state of your residence or the authority that oversees us as the responsible party.

You’ll find a list of supervisory authorities (for the non-public area) with their respective addresses at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collecting general Information during a visit to our website

Type and purpose of the processing:

When you access our website – i.e., if you do not register or submit information – information of a general nature will be collected automatically. This information (server log files) contains the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

It is processed in particular for the following purposes:

    • Ensuring an unproblematic website connection,
    • Ensuring seamless use of our website,
    • Analysis of system security and stability, as well as
    • For additional administrative purpose.

We will not use your data to draw conclusions about your person. This type of information will be statistically analysed by us, if necessary, to optimise our website and its underlying technology.

Legal basis:

The processing occurs according to Art. 6 Para. 1 (f) GDPR, based on our legitimate interest in improving the stability and functionality of our website.

Recipients:

Recipients of the data may be technical service providers, who work on the operation and maintenance of our website as the processor.

Retention period:

The data will be deleted as soon as they are no longer required for the reason they were collected. This is generally the case, after the respective session has ended, for data that are used to make the website available.

Mandatory or required provision:

The provision of the aforementioned personal data is neither legally nor contractually mandatory. Without the IP address however, the service and functionality of our website are not guaranteed. Furthermore, individual services can be unavailable or limited. For this reason, an objection is excluded.

Cookies

Type and Purpose of the processing:

Like many other websites, we use so-called ‘cookies’. Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
With cookies, we receive certain information such as IP address, type of browser and operating system used.
Cookies cannot be used to start programs or to transmit viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation of our site and properly display our webpages for you.
The data collected by us will not be shared with third parties under any circumstances nor will a link to personal data be created without your consent.
Of course, you can view our website without cookies. Internet browser are regularly configured to accept cookies. In general, you can disable the use of cookies via your browser settings at any time. Please use your Internet browser’s help function to learn how to change these settings, and keep in mind that individual features of our website may not work if you have disabled the use of cookies.

Retention period and cookies used:

If you allow us to use cookies, via your browser settings or consent, the following cookies may be utilised on our web pages:
Google Analytics: 6 Months
In the following sections, we provide you with information concerning how these cookies can (also) pertain to personal data.
In your browser settings, you can delete individual cookies or the entire set of cookies. You will also find information and instructions on how to delete these cookies or prevent them from being saved in advance. The following links provide the information you’ll need for the respective browser providers:

    • Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
    • Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
    • Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
    • Opera: https://www.opera.com/o/ie-simple
    • Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=en_US

Provision of fee-based services

Type and purpose of the processing:

For the provision of fee-based services, we will request additional data such as payment details in order to complete your order.

Legal basis:

The data processing required to finalise the contract is based on Art. 6 Para. 1 (b) GDPR.

Recipients:

Recipients of the data may be the processors.

Retention time:

We store these data in our systems until the statutory retention period has ended. Basically, this is 6 or 10 years for generally accepted accounting principles and statutory tax requirement purposes.

Mandatory or required provision:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot give you access to our content and services.

Contact form

Type and purpose of the processing:

The data you enter are used for individual communication with you. A valid e-mail address and your name are required for this communication, which serves to organise your inquiry and the respective subsequent reply. Providing additional information is optional.

Legal basis:

The processing of the data entered in the contact form occurs on the basis of a legitimate interest (Art. 6 Para. 1 (f) GDPR).
By providing the contact form, our aim is to facilitate an uncomplicated means for you to contact us. The information you enter will be used to process the inquiry and saved for possible follow-up questions.

If you contact us to request an offer, the processing of the information provided in the contact form will occur in order to implement pre-contractual measures (Art. 6 Para. 1 (b) GDPR).

Recipient:

Recipients of the data may be the processors.

Retention time:

The data will be deleted no later than 6 months after processing the inquiry.
Provided that we enter into a contract together, we will use the statutory retention periods in the German Commercial Code (Handelsgesetzbuch) and delete your data according to the respective stipulated deadlines.

Mandatory or required provision:

The provision of your personal data is voluntary. However, we can only process your inquiry if you provide us with your name, e-mail address and the reason for your inquiry.

Using Google Analytics

Type and purpose of the processing:

This website uses Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereinafter: ‘Google’). Google Analytics uses so-called ‘cookies’, i.e., text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is typically transmitted to a Google server in the U.S. and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be truncated beforehand by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the U.S. and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, summarise reports on website activities and provide other services related to website and Internet usage to the website operator. The IP address transferred from your browser as part of Google Analytics will not be combined with other data from Google.
The data processing purposes are the website-use analysis and the summary of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided.

Legal basis:

The processing of the data occurs on the basis of the user’s consent (Art. 6 Para. 1 (a) GDPR).

Recipient:

The recipient of the data is Google as the processor. For this, we have entered into the corresponding data-processing contract with Google.
Retention time:
The deletion of the data occurs as soon as they are no longer necessary for our recording-keeping purposes.

Third country transfers:

Google processes your data in the United States of America and is subject to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.

This website additionally may uses, tools from companies based in the USA. When these tools are active, your personal information may be transferred to the US servers of these companies. We must point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to release personal data to security authorities without you as the data subject being able to take legal action against this. The possibility cannot therefore be excluded that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.

Mandatory or required provision:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this can lead to functional limitations on the website.

Revocation of consent:

You can prevent the storage of cookies by a corresponding setting in your browser software; however, please note that in this case you may not be able to use all the functions of this website in their entirety. Furthermore, you can prevent the collected data generated by the cookie and the data related to your use of the website (including your IP address) being transmitted to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: browser add-on to deactivate Google Analytics.
In addition, or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our web pages by clicking this link, which will install an opt-out cookie on your device. This will prevent data collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Profiling:

With the assistance of the tracking tool Google Analytics, the browsing behaviour of the website visitors can be evaluated and their respective interests can be analysed. For this analysis, we create a pseudonymous user profile.

SSL-Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (such as SSL) via HTTPS.

Appointed Processors

The following organisations, companies or people were commissioned with data processing by the operator of this website:

Revision of our Privacy Policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your next visit will be subject to the new privacy policy.

Questions for the data protection officer

Questions for the data protection officer
If you have any questions pertaining to data protection, please send us an e-mail or contact the person responsible for data protection in our organisation:

CSW Germany
Claudia Sinzger
Eserwallstrasse 8
D-86159 Augsburg
Germany
Tel +49 160 97253931
support@cswgermany.com

The privacy policy was created via the activeMind AG Privacy Policy Generator (Version: 2018-09-24).

Contact CSW Germany

Claudia Sinzger
Management  
support@cswgermany.com    
Tel. +49 (0)160 972 539 31